
Go From Small Business to Industry Leader With TikTok
Discover how small businesses can use TikTok to build brand awareness, grow an engaged audience,
create effective content, and turn social media visibility into business opportunities.
One of the biggest mistakes small business owners make is assuming their businesses have to grow slowly simply because they are starting small. In reality, the right marketing strategy can put a relatively unknown brand in front of thousands or even millions of potential customers. TikTok has created opportunities for businesses to build visibility, establish credibility, and compete for attention in ways that were once difficult without a substantial marketing budget.
I grew my own TikTok following to 1.8 million, not simply to accumulate followers, but to create marketing opportunities that could benefit the businesses I have built and operated. That experience reinforced an important lesson: an audience can become a valuable business asset when you know how to reach the right people and turn their attention into meaningful action.
You do not need millions of followers to benefit from TikTok. What you need is a clear message, an understanding of your audience, and a consistent content strategy that connects your business with people who are likely to become customers. Before exploring the tactics that can help you grow, let’s look at why TikTok deserves a place in your marketing strategy.
Why TikTok Matters for Small Businesses
TikTok is more than an entertainment platform. It is a discovery channel where people find products, learn new skills, explore businesses, and make purchasing decisions. Unlike traditional advertising, which often requires a substantial budget to reach a large audience, TikTok gives businesses an opportunity to gain visibility through content that resonates with viewers. A well-made video can reach people who have never heard of your brand, creating opportunities for customer acquisition without relying entirely on paid advertising.
Research published by TikTok has highlighted this connection between content discovery and consumer action. Its research on the #TikTokMadeMeBuyIt trend found that 92% of users surveyed said they took some form of action after watching a TikTok video. That action could include searching for a product, visiting a website, engaging with a brand, or making a purchase. Although results vary by audience and industry, the findings demonstrate why businesses should consider the platform as more than a place to collect views. It can help move potential customers from discovery to interest and, eventually, to action. You can explore the findings in TikTok’s research on the power of #TikTokMadeMeBuyIt.
For small businesses, this creates an opportunity to compete through creativity rather than budget alone. A local service provider can demonstrate how a service works, a retailer can show a product in use, and a consultant can answer common customer questions through short educational videos. These formats allow potential customers to understand what a business offers before making contact. For additional ideas, Hootsuite’s guide to TikTok for business explains how brands can approach content creation, audience growth, and marketing on the platform.
TikTok can also help business owners build relationships with their audiences. When people regularly see your expertise, personality, and approach to solving problems, they become more familiar with your brand. That familiarity can help build trust over time. For entrepreneurs who want to grow beyond their current customer base, the opportunity is not simply to become popular online; it is to develop a recognizable brand that people remember when they need the products or services you provide.
Personal vs. Business TikTok Accounts: Which Is Better?
Before developing a content strategy, decide which type of TikTok account best supports your goals. TikTok offers Personal and Business Accounts, and the right choice depends on whether your priority is creator-focused content, business promotion, or a combination of both. Neither option automatically guarantees better reach or faster growth.
A Business Account is designed for brands that want to promote products and services, connect with customers, and use TikTok’s business-focused tools. Depending on the features available to your account and region, these tools can support marketing, advertising, and performance tracking. Business Accounts also use TikTok’s Commercial Music Library, which provides music cleared for commercial use. This is an important consideration for companies creating promotional content because not every popular sound is licensed for business use.
A Personal Account may be more suitable for entrepreneurs who primarily create content around their expertise, personality, or individual journey. Personal Accounts provide access to creator tools and may qualify for certain monetization features, depending on eligibility and location. They also provide access to TikTok’s general music library, although the availability of particular sounds and features can vary. Importantly, Personal Accounts can also access analytics, so choosing one does not necessarily mean giving up performance insights.
It is worth correcting one common misconception: TikTok’s former Creator Fund has been replaced by the Creator Rewards Program in eligible markets. Access to monetization programs depends on requirements such as account type, location, age, and performance. These programs should not be treated as guaranteed sources of income for every creator. You can review TikTok’s official explanation of Personal and Business Account features and its information about the Creator Rewards Program before deciding.
My recommendation is to begin with your business objective. If your primary goal is to promote a company, generate leads, and direct customers toward your products or services, a Business Account may be the most straightforward fit. If your strategy centers on building a personal brand as an entrepreneur, educator, or creator, a Personal Account may offer advantages worth considering. Whichever you choose, make sure your content gives people a clear reason to follow you and a clear next step when they are ready to learn more.
Advanced Tips for Growing Your TikTok Audience
Growing on TikTok requires more than posting whenever inspiration strikes. The strongest approach combines consistent publishing, useful content, audience engagement, and a plan for turning attention into business results. Here are several practices that can help you build momentum.
1. Create Content That Solves a Real Problem
Your audience should gain something from watching your videos. That could be a practical tip, an answer to a common question, a behind-the-scenes look at your business, or a demonstration of how your product solves a problem. Instead of making every video a sales pitch, focus on becoming a useful and recognizable resource in your industry.
For example, a real estate professional might explain common investment mistakes, walk viewers through a property feature, or answer questions about evaluating a potential deal. A service-based business could demonstrate its process, address common misconceptions, or share customer questions that others may have. Educational content gives people a reason to keep watching and helps establish your expertise before they ever purchase from you.
2. Build a Consistent Content Schedule
Consistency helps you develop a repeatable marketing process. Rather than posting several videos in one day and disappearing for weeks, choose a schedule you can realistically maintain. Start by identifying a few content themes that align with your business goals, then plan videos around those themes.
Your schedule does not have to be complicated. You might share educational content, behind-the-scenes videos, customer questions, and occasional promotional posts throughout the week. Review your performance regularly to understand which topics attract meaningful engagement and which need improvement. The objective is not to publish as often as possible; it is to develop a sustainable process for creating content your audience wants to watch.
3. Balance Promotional Content With Value-Driven Videos
If every video tells people to buy something, your account may begin to feel like a continuous advertisement. People often follow creators and businesses because they want information, entertainment, inspiration, or a sense of connection—not because they want to be sold to every time they open the app.
A more balanced strategy combines educational videos, stories about your business journey, demonstrations, responses to audience questions, and promotional content. When you do promote an offer, explain its value and make the next step clear. Depending on your objective, that next step could be visiting your website, exploring a service, booking a consultation, or sending an inquiry.
This approach also makes it easier to understand how your content supports the customer journey. Some videos introduce people to your brand, others build trust, and some encourage interested viewers to take action. When you plan for all three, TikTok becomes part of a broader marketing system rather than a collection of disconnected posts.
4. Use Trends Strategically, Not Automatically
Trending sounds, formats, and topics can help you participate in conversations that are already attracting attention. However, not every trend is relevant to every business. Before using one, ask whether it fits your brand, appeals to your target audience, and gives you a natural way to communicate your message.
You can adapt a trend to demonstrate a product, explain an industry misconception, tell a relatable business story, or highlight a challenge your customers face. The key is to make the trend serve your content strategy rather than allowing it to dictate your entire approach. Originality and relevance matter more than copying what another account is doing.
5. Repurpose Your Content Across Platforms
Do not build your entire marketing strategy around a single platform. Social media policies, features, and audience behavior can change, and depending exclusively on one channel creates unnecessary risk. Whenever possible, create videos that can be adapted for Instagram Reels, YouTube Shorts, and other relevant platforms.
Repurposing content helps you extend the value of the work you have already done. A video that performs well on TikTok may also provide useful material for your other social channels, provided you adjust the format, caption, and presentation where necessary. Keep clean copies of your original videos and check each platform’s music, licensing, and content requirements before reposting.
You should also direct interested viewers toward channels you control, such as your website and email list. Social media can help people discover your business, but having a direct way to communicate with customers reduces your dependence on any single platform.
6. Study Your Analytics and Improve Your Approach
Do not judge your success by views alone. A video may receive thousands of views without attracting a single serious inquiry, while a smaller video may reach exactly the people most likely to become customers. Track the metrics that connect to your objectives, including watch time, completion rates, shares, profile visits, website clicks, inquiries, and conversions where those measurements are available.
Look for patterns in your best-performing content. Do viewers respond to tutorials, personal stories, demonstrations, or direct answers to specific questions? Are certain topics generating more profile visits or meaningful conversations? Use those insights to refine future videos, test new approaches, and invest more time in content that supports your business goals.
For more guidance on building an effective marketing strategy, explore Hootsuite’s TikTok for business resource, which covers account setup, content planning, and ways to improve your presence on the platform.
Turn TikTok Attention Into Business Growth
A large following can create opportunities, but followers alone do not make a business successful. The real value of TikTok lies in what you build with the attention you earn: brand recognition, customer relationships, qualified leads, and opportunities to introduce people to your products or services.
That is why I view my experience of growing to 1.8 million followers as a business lesson rather than simply a social media milestone. The audience created opportunities that extended beyond a single account. When your content communicates your value clearly and consistently, it can support your wider business objectives and strengthen the way people recognize your brand.
As you develop your strategy, think about how TikTok fits into the larger picture of entrepreneurship. Your content should support a business with clear goals, sound operations, and a plan for sustainable growth. If you are working to build those foundations, you can also explore my resources on entrepreneurship and business growth and learn more about the support available through business coaching.
Ultimately, you do not need to become an internet celebrity to benefit from TikTok. You need to understand your audience, share content that matters to them, and create a clear path from discovery to action. Start with a manageable schedule, pay attention to what works, and keep improving. The goal is not just to grow an account; it is to build a business that can grow with it.
If you are ready to take the next step in your entrepreneurial journey, connect with Dearonne Bethea to explore resources and guidance for building and growing your business.
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he first important decision you’ll make is whether you want a business or personal account to promote.
Next, are personal accounts. Most people have this type of profile. But what they don’t know is that there are ways to make money available only with personal accounts…
The Creator Next and Creator Fund are programs that allow TikTok users with personal accounts to monetize their content.
Creator Next connects solopreneurs with larger companies for potential partnerships and sponsorships. Whereas the Creator Fund is where TikTok itself rewards videos and content that does well.
Both of these features are something that you should consider if you’re a solopreneur or in an artistic industry when making your account.